Minimum Order: All Chefs Supplies Inc requires a wholesale minimum order of $250.00.

Shipping Charges: Orders totaling less than $250 – FOB Point of Origin Ex works NORTH HOLLYWOOD. All orders will be shipped UPS Ground, unless otherwise requested. Charges are based on UPS published rates and restrictions and are displayed during checkout based upon weights and measures, as well as, the shipping time selected. Non-standard and over-sized packages may result in higher shipping fees. All Chefs Supplies Inc may back-charge for fees incurred from UPS for incorrect shipping address information. Please check your orders carefully. All Chefs Supplies Inc will not assume responsibility for missing shipments, to any address.

Handling Charges: ALL invoices include a handling fee, which will be adjusted, according to size and material used.

Will Call Orders: 24 hours minimum advance notice is required during posted business hours, excluding weekends and holidays. One (1) location to pick up from: 6932 Tujunga Ave North Hollywood CA 91605.

Order Processing Time: Conditions allowing, all in-stock items ordered will be shipped within one (1) business day of order receipt. All Chefs Supplies Inc is not responsible for delays resulting from incomplete or insufficient order information, weather conditions, common carrier errors, or delays caused by conditions out of our control. International orders are held until verification of compliance with local and international custom’s laws and regulations; and with UPS or other carriers, if and when requested.

Note: If you need your order to arrive by a specific date, please provide that information in the notes during checkout & call All Chefs Supplies Inc Customer Service at 833-444-2433, to request a rush on processing and/or a specific date of arrival.

Backorders: We do not ship or keep back orders.

Quotes: Quotes are valid until the end of business on the day during which they are provided – Pacific Standard Time (PST.) Prices are subject to change without notice. 

Pricing: Orders are accepted on the condition they are billed at the current price on the day of shipment. Prices are subject to change without notice.

Returns:  Items returned due to customer’s error can be returned at the customer’s expense. These items must be in their original condition and packaging when received by All Chefs Supplies Inc, to receive a credit or refund. Broken, soiled, opened and/or incomplete sets (eg. missing products) will be declared UNACCEPTABLE and not refunded or credited to customer – and will be available for pick up at our NORTH HOLLYWOOD location, or may be shipped back to customer at customer’s request and expense. All returned items are subject to a 25% restocking fee and REQUIRE a Return Authorization Code, commonly referred to as a RMA.

Shortages / Overages / Errors: Please report shortages, overages, incorrect or defective merchandise to All Chefs Supplies Inc. Take a picture of the damaged or incomplete package and e-mail it to: Be sure to include the order number and your contact info in the email. Upon receipt of the product, All Chefs Supplies Inc will determine if an error occurred and if the entire shipment was received, before credit or replacement product is issued. A return shipping label will be sent to customer for any overages, defective products, or items which need to be returned to All Chefs Supplies Inc. Please pack return items carefully so as to protect them from being damaged during shipment.

Breakage and Damages: Any carton that appears to be damaged or altered upon receipt, in any way, must be opened and inspected. If damage is not detected upon delivery, your claim may not be honored. You must contact the shipping carrier and All Chefs Supplies Inc, immediately. The products you ordered were transferred to the carrier in their original factory condition; packaged with great care by our experienced staff, adhering to the shipping carrier’s requirements. The carrier is responsible for lost or damaged merchandise.